Shipping

Most Break 2 merchandise—including apparel, accessories, drinkware, bags, and footwear—is made to order and fulfilled by our production partner, Printful. Physical media, including CDs, vinyl records, and other music releases, is packaged and shipped separately by Break 2.

ORDER PROCESSING AND DELIVERY

Printful merchandise typically requires 2–5 business days for production before shipping. Certain products, high-volume periods, or unexpected production delays may require additional time. The estimated delivery date shown during checkout includes both production and shipping time and is an estimate, not a guaranteed delivery date.

Physical music releases are shipped directly by Break 2. Applicable processing and estimated delivery information will be displayed during checkout or provided with your order confirmation.

SEPARATE SHIPMENTS

If your order contains both Printful merchandise and physical media, your items will arrive in separate packages. Merchandise may also be divided into multiple shipments when items are produced at different fulfillment facilities. You may receive more than one shipping confirmation and tracking number, and packages may arrive on different days. Separate delivery does not mean that part of your order is missing.

SHIPPING COSTS

Shipping charges are calculated during checkout based on the products ordered, package size, shipping destination, and available delivery method. Because Printful merchandise and Break 2 physical media are fulfilled separately, separate shipping charges may apply to each portion of a mixed order.

TRACKING

When tracking is available, you will receive a shipping confirmation after each package leaves its fulfillment location. Tracking information may take up to 48 hours to begin showing movement after a shipping label is created.

ADDRESS ACCURACY

Please review your shipping address carefully before placing your order. Break 2 is not responsible for delays, failed deliveries, or additional shipping costs caused by an incomplete or incorrect address supplied by the customer. If you notice an error, contact Break 2 immediately. We will try to help, but address changes cannot be guaranteed once an order has entered production or shipped.

INTERNATIONAL ORDERS

International delivery times vary by destination and may be affected by customs processing. Customers are responsible for any import duties, taxes, customs charges, or carrier fees imposed by the destination country unless those charges were expressly collected during checkout. Break 2 cannot control or guarantee customs-processing times.

DELAYS AND LOST PACKAGES

Carrier delays, severe weather, customs processing, holidays, and other circumstances outside our control may affect delivery. If your package has not arrived by its estimated delivery date, review the tracking information and allow a few additional business days for delivery. If tracking does not update or the package appears to be lost, contact Break 2 promptly so we can investigate with the fulfillment provider or shipping carrier.

A package marked “delivered” by the carrier should first be checked with household members, neighbors, the delivery location, and the carrier. Break 2 will assist where possible, but we cannot guarantee replacement or reimbursement for packages confirmed as delivered to the address provided with the order.