Returns

PRINTFUL MERCHANDISE

Most Break 2 merchandise is made to order specifically for each customer. Because of this, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, an incorrectly selected color, or a change of mind.

Please review all product descriptions and size guides carefully before placing your order.

DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS

If your merchandise arrives damaged, defective, misprinted, or different from what you ordered, contact Break 2 within 30 days of delivery. Include your order number, a description of the problem, and clear photographs showing the entire item and the affected area.

After the issue is reviewed and approved, we will arrange a replacement or refund at no additional cost. You generally will not need to return a defective Printful item unless we provide specific instructions.

PHYSICAL MUSIC RELEASES

Unopened CDs, vinyl records, and other physical music releases may be returned within 30 days of delivery. Items must be unused, unopened, and in their original condition and packaging.

Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs. Original shipping charges are not refundable.

Opened physical media cannot be returned unless it is defective. If a CD or vinyl record arrives damaged or will not play properly, contact Break 2 within 30 days of delivery with your order number and photographs of the item and packaging. We will review the issue and arrange an appropriate replacement or refund.

RETURN AUTHORIZATION

Contact Break 2 before mailing any return. Returns sent without prior authorization may not be accepted. Do not send Printful merchandise directly to the return address shown on the package unless Break 2 specifically instructs you to do so.

REFUNDS

Approved refunds are issued to the original payment method. Please allow additional time for your bank or payment provider to post the credit. Break 2 is not responsible for items lost or damaged while being returned by the customer, so tracked shipping is recommended.

This policy does not limit any rights available to customers under applicable law.